Introduction to Our Policy
Your privacy is our priority at Loonie Lucky. This policy outlines how we collect, use, and protect your data when you engage with our platform, including our website and digital services. We are committed to handling your information responsibly and complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial regulations.
Please take a moment to review this policy, and feel free to reach out if you have any questions.
Who We Are
Loonie Lucky is operated by CX Media Ltd, a company registered in Malta (Company No. C99478) with a registered office at Q2, Ground Floor, Unit B, Tigné Point, Sliema TP01, Malta. When we refer to “Loonie Lucky,” “we,” “us,” or “our” in this policy, we mean CX Media Ltd, which acts as the data controller responsible for managing your personal information.
How We Protect Your Data
We take privacy seriously and process your information in accordance with established regulations, including:
- The Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant Canadian provincial privacy laws.
- The General Data Protection Regulation (GDPR) applies to users in the European Economic Area (EEA).
What This Policy Covers
This Privacy Policy explains:
- The types of personal data we collect and how we use it.
- Your rights under Canadian data protection laws.
- How you can manage your privacy settings and control your data.
Who Can Use Our Services?
Loonie Lucky is designed for adult users only. Our platform is not intended for children, and we do not knowingly collect data from individuals under the age of 19 in Canada (or the legal age in your province or territory).
Policy Updates
We may update this Privacy Policy from time to time to reflect legal requirements or changes in how we handle data. If any significant updates occur, we will notify you in advance.
If you have any questions or need clarification, you can contact us at [email protected].
Third-Party Links
Our website may include links to third-party platforms. Keep in mind that their privacy policies, not ours, govern how your data is handled on those sites.
Use of your data
We may collect and process various types of personal information, including:
- Device and Browser Data: Unique identifiers, IP addresses, device model, system settings, operating system details, system activity, and crash reports.
- Website Interaction Data: Information on how you engage with the Loonie Lucky platform, such as site traffic, navigation patterns, session duration, and search activity.
- Tracking and Analytics Data: Collected through cookies, tracking pixels, advertising identifiers, and similar technologies. For more details, refer to the Cookies section.
- Approximate Location: Determined based on your IP address or data from third-party geolocation services.
Why Do We Process Your Personal Data?
We collect and use your data for a variety of reasons, including:
- Service Optimization: Ensuring smooth operation, maintenance, and continuous improvement of our platform.
- Security & Fraud Prevention: Safeguarding the website, protecting users, and preventing fraudulent or unlawful activities.
- User Support & Communication: Providing customer assistance and keeping you informed about updates to our Terms of Use or Privacy Policy.
- Analytics & Enhancements: Conducting research and analyzing user behavior to refine and improve the overall experience.
- Marketing & Promotions: With your consent, delivering personalized marketing campaigns and promotions related to the Loonie Lucky platform.
International Data Transfers
Some of our partners and service providers are located outside Canada, which may require your data to be transferred internationally. When this occurs, we ensure appropriate safeguards are in place in compliance with PIPEDA and relevant provincial privacy laws.
Data Storage
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, meet legal obligations, or establish and defend legal claims. If you close your account, we will securely delete or anonymize your data unless legal requirements mandate its retention.
Your Data Protection Rights
Under Canadian privacy laws, you have several rights regarding your data, including:
- Access Your Information: Request details about the personal data we hold about you.
- Request Deletion: Ask us to erase your data when it is no longer needed or if you withdraw your consent.
- Limit Processing: Request restrictions on how your data is processed under certain circumstances.
- Withdraw Consent: Revoke your consent for data collection and processing at any time.
- Submit a Complaint: If you believe your data rights have been violated, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or the relevant provincial authority.
Website Tracking & Data Collection
To enhance your experience on the Loonie Lucky platform, we use various tracking technologies, including cookies. These tools help us improve functionality, analyze site performance, and deliver relevant content. The types of tracking technologies we use include:
- Essential Cookies: Ensure the core functions of the website operate smoothly.
- Analytics & Performance Tools: Collect insights on site usage to optimize speed and functionality.
- Personalization Features: Remember your preferences to provide a customized experience.
- Advertising & Targeting Technologies: Deliver relevant promotions based on your interests.
You can adjust or disable tracking through your browser settings. However, restricting cookies may affect certain website features.
For more information on managing tracking preferences, visit youradchoices.ca (Canada’s AdChoices program).
This Privacy Policy is effective as of November 1, 2024.